Minimum stay: 2 Nights

Deposit Amount And Payment Terms:
30% Deposit. Balance due 2 weeks prior to occupation except High season (December): Balance 30 days prior to occupation.

Cancellation Policy: See terms below.

Additional Fees:
R350 Cleaning after departure.
Cleaning during stay included, excl Sat and Sundays.

HOUSE RULES OF THE COMPLEX

With the privilege of making these premises available for your enjoyment, comes our responsibility to the rest of the owners. Kindly adhere to the following :

• Please ensure that the gate to the beach is locked at all times.  2 sets of keys are made available. Leaving this open puts yourself and the complex at risk.

• Please do not walk across or in front of other units as this is private property.  Kindly use the communal pathways when moving around in the complex or going to the beach.

• This unit only accommodates a maximum of 7 people. Sleeping more than this number, due to day visitors sleeping over, exceeds the rules of this Body Corporate and will unfortunately result in extra visitors being requested to leave the premises.

• Our sewerage system is sensitive to products like jik, domestos and other chemicals. Kindly refrain from using products like these to protect the bacteria. Do not deposit anything but toilet paper or any other foreign objects into toilets.

• Kindly park vehicles as to not obstruct the way of other tenants.  Parking of your or your visitors’ vehicles will only be permitted in the parking spaces that are provided for that specific unit, excess vehicles need to park outside the complex.

• No loud music or disruptive behaviour allowed both in the unit and at the swimming pool or communal areas.

• Please clean the area at the swimming pool after use.  Other guests or owners might want to use it after your visit.  The safe and hygienic operation of the pool depends on the co-operation of the users. It is essential that all vestiges of beach sand be removed PRIOR to entering the water.

• All children under the age of 12 years using the pool area, must be accompanied by an adult.  The two entry gates need to be kept closed at all times to prevent small children from getting unsupervised access. 

• No alcohol or glass bottles or glass drinking glasses are allowed in the pool area. This is a municipal bylaw and standard practice. Non-adherence to it may create a legal liability for the complex if ignored my management. Intoxicated people are not permitted in the pool area.

• We regret no pets allowed. 

• No cleaning of fish in the communal areas.

• No feeding of animals and feral cats.

• No extermination of any animal or reptile.

• No fireworks in the complex.

Any tenant vacating a unit to ensure the unit is left secure.

• [1] All lights and TV is switched off and fridge/deep freezers doors are closed.

• [2] All taps closed.

• [3] All curtains/blinds closed.

• [4] Close and lock all security gates and doors.

• [5] Where applicable arm alarm.

• [6] Close garage door.

Any complaints regarding the conduct of anyone staying in the apartment may result in security escorting everyone off the property and no refund will be made available.

INDEMNITY

The occupation and use of the units and communal property, is at your own risk. The owners of the unit and/or Dorado Bay Body Corporate will not be responsible for any theft, injury, death or any other claims of whatsoever nature, under any circumstances whatsoever.  (The Body Corporate Rules will apply to all Guests and their visitors).

TERMS OF PAYMENT

Quotations are valid for a period of 7 days from the date provided.

A deposit of 30% of the total cost is required within 7 days from the date of quotation to secure the booking. Should no deposit be received within this period, the apartment will be available to other guests if occupation is required during the same time period. 

Payment of the outstanding balance of 70% of the total cost is required 14days prior to arrival during out of season, and mid-season periods and 30 days prior to the date of arrival during High/Peak season, by means of cash deposit and electronic transfers only.

Entry will not be allowed on arrival at the complex should all payments not be made in full and proof of payment was sent to the owners.

No bookings will be acceptable should there not be an adult aged over 21 years with the party staying in the apartment.

CANCELLATION POLICIES

During out of season and mid-season periods: Should you cancel your booking less than 30 days before occupation your deposit will unfortunately be forfeited.  

NO REFUND FOR PEAK SEASONS IF BOOKINGS ARE CANCELLED LESS THAN 30 DAYS PRIOR THE DATE OF OCCUPATION

Special Arrangements during Lockdown changes:

If lockdown rules are announced, that overlaps with booking times and intra-provincial travel is prohibited, the deposit of 30% will be forfeited, but all other fees will be refunded regardless of the notice period.  As an alternative, guests can take a voucher for the money’s paid and move their booking to a more convenient time.  This voucher is valid for the same calendar year and should the booking be moved into the next calendar year, with rates changes, the difference in daily rates will be applicable.

Should guests decide to cancel their bookings, but no restrictions were communicated regarding intra-provincial travel, the normal cancellation rules will apply.

ARRIVAL AND DEPARTURE TIME

• Time of arrival: 14:00

• Time of Departure: 10:00

• Time of Departure on Sundays: 17:00 at the latest, by arrangement with the owners

BREAKAGES AND DAMAGE DURING YOUR STAY

In case of breakages of glasses and crockery, kindly replace the items in a similar style alternatively you can leave R30 per item on departure. All major damages to all other items in the unit, if caused by yourself, will be billed to you after your departure. We trust that you will respect this arrangement if necessary. This policy implies that the administration of a breakage fee is not required.  

Please be careful of sun tan lotion and self-tanning lotion on our linen.  We pride ourselves in trying to supply crisp white linen to our guests and need your assistance in keeping it up☺  The replacement fee for damaged linen is R1000.

Lost Keys:  In the event of losing the unit’s keys a replacement fee of R500 will be payable by yourself.

GENERAL ARRANGEMENTS

1. Dishcloths and dishwashing liquid is provided. If you would like to make use of the dishwasher or washing machine, please take your own detergents.

2. Bath towels are provided but please take own beach towels.

3. Please make sure that your vehicles are parked out of the way of other tenants.  A double garage is at your disposal.

4. Please make sure that you use water as sparingly as possible.  

5. NO SMOKING IS ALLOWED INSIDE THE UNIT.  There is ample space on the veranda with the most beautiful view.